We believe each and every product you purchased from us must live up to your expectations, we stand behind our merchandise, we offer a 30-day return policy , so If you have any problem with the products you bought or you are not satisfied with any part of your order , please you inform us, we will gladly to make an exchange or refund your money within 30 days.
1,Please contact us first if you have any unsatisfied about our items you received.If we receive any returned goods without our prior knowledge we reserve the right to refuse them.
2,Incorrect shipping or defective merchandise must be reported to us within 7 days
3,Returns and exchanges are accepted within 30 days of the receipt date.
4,Returned goods must be in their original condition, with original packaging and accessories, personalized, customzed, worn or used items cannot be returned.
5,You should be responsible for all shipping charges for returns sent to our warehouse, except verified defective products.
6,Your return will be processed within 5-7 business days after receipt of the item.
7,The item(s) should be sent back to the address we give you.
8,Shipping charges and handing charges are Non-Refundable.
9,We do not held responsible for lost or damaged items during shipping.
If you need to make exchange or return an item, please send us an e-mail at sales@reelswholesale.com , we will contact you within 24-48 hours to give you exact instructions on how to exchange or return your order.